Privacy Policy

Last updated: 14/09/26

High Line Pictures Ltd respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, WWW.HIGHLINEPICTURES.CO.UK or contact us about our services.

We are based in the United Kingdom and process personal data in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

The company responsible for your personal data is:

High Line Pictures Ltd

matt@highlinepictures.co.uk

For privacy-related enquiries, you can contact us using the details above.

2. Information we collect

We may collect personal information that you provide to us when you:

● Complete a contact or enquiry form on our website

● Email or otherwise contact us

● Request information about our services

● Discuss a potential project or production with us

● Enter into a business relationship with us

This information may include:

● Your name

● Company or organisation name

● Email address

● Telephone number

● Project or production details

● Any other information you choose to provide in your enquiry

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you use our website. This information is generally collected through cookies or similar technologies.

3. How we use your information

We may use your personal information to:

● Respond to enquiries and requests

● Discuss and provide information about our services

● Prepare quotations or proposals

● Communicate with you about a potential or existing project

● Provide and manage our services

● Maintain our business records

● Improve and maintain our website

● Understand how visitors use our website

● Meet our legal and regulatory obligations

● Protect our business and website against fraud, misuse or security threats

We will only use your personal data where we have a lawful basis to do so.

4. Lawful basis for processing

Depending on the circumstances, we may process your personal information because:

● You have given consent – for example, where you have consented to receive certain communications or non-essential cookies.

● It is necessary to take steps at your request – for example, when responding to an enquiry about our services or preparing a quotation.

● It is necessary for a contract – where we need to process your information to provide services that you have agreed to purchase.

● We have a legitimate interest – for example, managing our business, responding to business enquiries, improving our website and maintaining the security of our systems.

● We have a legal obligation – where processing is required by law.

Where we rely on consent, you have the right to withdraw that consent at any time.

5. Contact forms and enquiries

If you contact us through a form on our website, the information you provide will be used to respond to your enquiry and, where appropriate, to discuss your requirements and our services with you.

We do not sell or rent your personal information to third parties.

6. Sharing your information

We may share personal information with trusted third parties where this is necessary to operate our website, provide our services or run our business.

These may include:

● Website hosting and technical service providers

● Email and communications providers

● Website analytics providers

● IT and software providers

● Professional advisers, such as accountants, insurers or legal advisers

● Government bodies, regulators or law enforcement agencies where we are legally required to do so

Where we use third-party service providers to process personal data on our behalf, we take reasonable steps to ensure that appropriate data protection and security measures are in place.

7. International transfers

Some of the service providers we use may process personal data outside the United Kingdom.

Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection, in accordance with applicable data protection law.

8. How long we keep your information

We will only keep your personal information for as long as it is reasonably necessary for the purposes for which it was collected.

The length of time we retain information will depend on the nature of the information and our relationship with you.

We may retain certain information for longer where we are required to do so by law, for accounting purposes, or where it is necessary to establish, exercise or defend legal claims.

9. Cookies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device when you visit a website. They can be used to make websites function properly, understand how visitors use them, and remember certain preferences.

We may use:

● Necessary cookies, which are required for the website to function correctly.

● Analytics cookies, which help us understand how visitors use our website.

● Other non-essential cookies, where applicable, such as those used for embedded content or marketing.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

10. Website analytics

We may use analytics services to understand how visitors interact with our website, such as which pages are visited and how visitors navigate the site.

Where an analytics service is used, its processing of information will be subject to its own privacy policy and, where required, we will obtain your consent before using non-essential analytics cookies.

11. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

12. Your rights

Under UK data protection law, you may have the right to:

● Request access to the personal information we hold about you

● Request that inaccurate or incomplete information is corrected

● Request the deletion of your personal information in certain circumstances

● Request that we restrict how we process your information in certain circumstances

● Object to certain types of processing, including processing based on legitimate interests

● Request the transfer of certain personal information to you or another organisation

● Withdraw consent where we rely on consent as our lawful basis for processing

You also have the right to object to direct marketing at any time.

To exercise any of these rights, please contact us using the details provided in the Who we are section.

We may need to ask for additional information to verify your identity before fulfilling certain requests.

13. Complaints

If you have concerns about how we have handled your personal information, we would encourage you to contact us first so that we can try to resolve the issue.

You also have the right to complain to the UK’s data protection regulator:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

You can find further information about making a complaint on the ICO’s website.

14. Links to other websites

Our website may contain links to other websites, including websites belonging to third-party suppliers, partners or social media platforms.

We are not responsible for the privacy practices or content of those websites. We recommend that you review the privacy policy of any third-party website you visit.

15. Children’s privacy

Our website and services are not intended specifically for children, and we do not knowingly collect personal information from children through our website.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any changes will be posted on this page, together with an updated “Last updated” date.

17. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

High Line Pictures Ltd
56 Stanier Drive, Telford, Shropshire, United Kingdom, TF7 5UA
Telephone: 07725892702

  • Privacy Policy

High Line Pictures LTD

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